TigerBet Privacy Policy

At TigerBet, we understand that your personal information matters to you, and we take the protection of that information seriously. This Privacy Policy explains how we at TigerBet collect, use, store and protect the personal data you share with us when you register for an account, place a bet, deposit funds or otherwise use our services at tigerbet.co.uk. By creating an account with us, you agree to the practices described below.

Who We Are

TigerBet is operated by Tigerplay LTD, a company registered in England and Wales under company number 14901086, with our registered office at Wenlock Road, London N1 7GU. We operate under a licence issued by the UK Gambling Commission, account number 65319, and we are authorised to provide remote betting services under that same licence reference. Our Tiger Bet platform is built exclusively for customers in the United Kingdom, and we never pretend otherwise - our sportsbook, promotions and verification processes are all designed around UK residents and UK documentation.

Information We Collect

Before any funds can be deposited, any bet placed, or even a free-to-play version accessed, we are required to verify your name, age, date of birth and address. This means we collect a substantial amount of personal information from the moment you begin the registration process with us.

• We collect your full name, date of birth, residential address and contact details when you register.
• We request identity and address verification documents, such as a council tax bill, to confirm you are who you say you are.
• We record your payment details when you use bank transfer, our sole deposit and withdrawal method.
• We track your betting activity, deposits, withdrawals and gameplay history across our sportsbook and casino.
• We log technical data such as your IP address, device type and browser information when you access our site or app.
• We retain records of your communications with our customer support team.

Why We Collect Your Data

We at TigerBet process your personal information for several specific purposes, all connected to running a safe and compliant gambling service.

• We use your data to verify your identity, age and address, as required under our UK Gambling Commission licence.
• We check your details against registers of excluded players, including GamStop, to confirm you are not a compulsive problem gambler voluntarily or otherwise excluded from gambling services.
• We use your information to confirm that you are not a professional player, official or participant in any sport we book, and that you are not an owner, director, officer, employee, contractor or agent of a competing gambling operator, in line with our registration warranties.
• We process your payment information to handle deposits and withdrawals, including the bank transfer method we offer.
• We use your contact details to send you account notifications, promotional offers such as our welcome bonus, and important updates about our terms.
• We analyse gameplay and betting data to detect fraud, multiple-account abuse and other breaches of our promotional terms.

How We Protect Your Information

Our TigerBet platform applies technical and organisational safeguards designed to keep your personal data secure. We restrict access to your information to staff who genuinely need it to perform their duties, and we review our security measures on an ongoing basis. Here at TigerBet, we also require that you do not use a VPN to access our services, as this prohibition sits within our registration warranty and helps us confirm that your location data is accurate and that our UK-only market focus is respected.

Sharing Your Information

We do not sell your personal data. However, we may share your information with regulatory bodies such as the UK Gambling Commission, with GamStop and similar exclusion registers, with payment processors handling your bank transfer, and with fraud prevention and verification services. Where a group of customers is found to be acting as a syndicate, we treat that group as a single customer for the purposes of our records and limits, and this may involve linking and sharing data between those accounts internally.

Your Rights

You have a number of rights regarding the personal data we hold about you, and we are committed to respecting them.

• You can request access to the personal information we hold about you.
• You can ask us to correct inaccurate or incomplete data.
• You can request that we delete your data, subject to our legal and regulatory retention obligations.
• You can object to certain uses of your data, including direct marketing communications.
• You can ask us about how your data is used in connection with our Tiger casino club and other promotions you participate in.

Cookies and Tracking

We use cookies and similar technologies on our site to remember your preferences, keep you logged in, and understand how you use our sportsbook and casino sections. Our Tiger Bet Casino lobby, live chat widget and account dashboard all rely on cookies to function correctly, and you can manage your cookie preferences through your browser settings at any time.

Account Verification and Restricted Access

As part of protecting your data and complying with our licence, we require you to warrant that you are not included, voluntarily or otherwise, in any register or database of excluded players. We also require professional players, sporting officials and participants in events we offer betting on to identify themselves to us. These checks involve processing additional personal data, which we handle under the same safeguards described throughout this policy.

Data Retention

We retain your personal data for as long as your account remains active, and for a further period afterwards as required by UK Gambling Commission regulations and anti-money laundering legislation. Even after you close your account or self-exclude, we may retain certain records, including transaction history, for the periods mandated by law.

Contacting Us

If you have any questions about this Privacy Policy, how we use your data, or wish to exercise any of your rights, our customer support team is available via live chat between 09:00 and 21:00, or by email at support@tigerbet.co.uk. Whether you reach us through our Tiger Bet login page or our help centre, we aim to respond to your enquiry as promptly as possible.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. Any significant changes will be communicated to you in advance, and we encourage you to review this page periodically so you remain informed about how TigerBet protects your personal information.